Refund policy

Returns & Refunds Policy

We want you to love your products, but if you are not satisfied, we offer a 14-day return policy. This means you have 14 days after receiving your item to request a return.

Return Rules Summary

  • Returns accepted: within 14 days of delivery

  • Free return shipping: for eligible returns

  • No restocking fee

  • No final sale items

Eligibility for Returns

To be eligible for a return:

  • Your item must be in the same condition you received it—unused, unopened, and in its original packaging.

  • Due to the nature of handmade personal care products, we cannot accept returns on items that have been opened, used, or tampered with.

  • You’ll need to provide your receipt or proof of purchase.

To start a return, contact us at contact@lickmybodyshop.com. If accepted, we’ll provide a return shipping label and instructions on how to send back your package. Items sent back without approval will not be accepted.

Returns should be mailed to:
2093 Philadelphia Pike, Suite 6806, Claymont, Delaware 19709

Damages & Issues

Please inspect your order upon delivery and contact us right away if your item is defective, damaged, or if you received the wrong product. We’ll evaluate the issue and make it right.

Exchanges

The fastest way to get what you want is to return the item (if eligible) and place a new order once the return is accepted.

Refunds

Once your return is received and inspected, we’ll notify you if your refund has been approved. If approved, your refund will be processed back to your original payment method within 10 business days.

  • Please note: it may take additional time for your bank or credit card company to post the refund.

  • If it has been more than 15 business days since your refund was approved and you have not received it, contact us at contact@lickmybodyshop.com.

European Union 14-Day Cooling Off Period

If your order is shipped into the EU, you have the right to cancel or return your order within 14 days, for any reason and without justification. Your item must still be unused, unopened, in original packaging, and accompanied by proof of purchase.